Skip to content
AI Studio: video and imagesGo to Studio
Messages accepted anytime

Customer Support FotoLab.ai

We can help with processing, payments and using the service. The team replies during working hours.

Working hours

Monday–Friday, 09:00–18:00 Moscow time (UTC+3)

Confidential

Your data is secure

Professional

We will help you work through your question

Not signed in

Sign in for faster support

Email

support@fotolab.ai

⏱ When we reply

Technical SupportDuring working hours
PaymentDuring working hours
General QuestionsDuring working hours

💡 FAQ

How much does processing cost?

The cost of your selected mode is shown in the form before you start.

How long does photo animation take?

Allow about 1–3 minutes for photo animation. Settings, queues and retries can make it take longer. The form shows the current processing status and estimate.

Is it safe to upload photos?

Photos for AI processing are transferred over HTTPS. The privacy policy explains storage conditions.